【台灣購買】Click to enter

【Overseas Buy Guide】Click to enter

【購物說明

【Overseas Buy Guide】

<注意事項>
1.台灣客戶請於《飛天軟體賣場》、《Voicemith官方商品賣場》及《VM Vtuber官方商品賣場》購買商品,支付費用的方式為ATM轉帳、信用卡刷卡(限台灣的銀行所核發之信用卡)、超商條碼付款。
2.海外客戶欲購買商品,僅限使用信用卡(支援國外銀行核發之信用卡)付款。

<購買下載版產品>
1.請於下訂時確實填寫您的電子信箱,我們收到訂單後,會以email將相關資訊(軟體序號、下載連結…等)發送給您。
2.產品email是以人工發送而非自動寄送,一般情況會盡量在訂單成立當天,或是隔日完成發貨(發送email),如隔天遇國定假日或例假日,則延後至上班日處理。
3.當您購買後收到商品email,若仍不確定是否使用時,煩請勿使用軟體序號;若您已經使用序號,消費者保護法第19條所訂之七天猶豫期間將無法適用,也就是將無法為您辦理退貨退款,請務必留意!!
4.有時我們發送的產品email會被您的電子信箱系統誤判,若您收信時沒看到,請至「垃圾信箱」或是「促銷內容」找尋一下!

<購買實體商品>
1.實體商品均採先付款後以超商寄運,恕不提供貨到付款和超商取貨款服務。
2.當實體商品寄達您的指定超商,系統會以手機簡訊通知您前往取貨。請留意您的手機通知訊息。
3.如實體商品寄達您的指定超商,但您未領取貨品而導致貨品退回,我們會以電話通知您,再次寄送需請您再支付一次運費。
4.若欲申請退貨,請先來電告知:02-27478283

<出貨時間>
*週一至週五 10:00~18:00
*國定假日及例假日不出貨

<連絡電話> 02-27478283

1. Please pay by credit card (credit cards issued by foreign banks are supported).
2. Please fill in your e-mail address when placing an order. After we receive the order, we will email the relevant information (software serial number, download link…etc) to you.
3. The product email is sent manually instead of automatically. Generally, it will try to be sent on the day the order is established, or the delivery is completed on the next day (send email). If the next day is a Taiwan national holiday or a weekend, it will be postponed to the working day.
4. When you receive the product email after purchase, if you are still not sure whether to use it, please do not use the software serial number. If you have already used the serial number, we will not be able to handle the return and refund for you, please be careful!!
5. Sometimes the product email we send will be misjudged by your email system. If you don’t see the email, please go to “spam mailbox” or “promotiona…